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FCC Recommends That Viewers With DTV Reception Problems Try ‘Double Rescanning’ Their Digital Converter Box or Digital TV
6/17/2009
The FCC issued a Public Notice recommending that viewers having difficulty receiving any of the over-the-air digital television signals of stations in their area should “double rescan” their digital converter boxes or digital television sets.
The Public Notice can be found on the Commission’s website at the following link: FCC Home Page. Specifically, the FCC recommends that viewers should use the following five steps if they are having difficulty receiving certain local stations:
- Disconnect their antennas from the converter box or digital TV;
- Rescan the converter box or digital TV without the antenna connected;
- Unplug the converter box or digital TV from the electrical outlet for at least one minute;
- Reconnect the antenna to the converter box or digital TV and plug the unit back into the electrical outlet; and
- Rescan the converter box or digital TV a second time to ensure that a “double rescan” takes place.